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Privacy statement

This privacy policy describes what information we collect about our registered customers and about visitors to our internet pages, how and why we collect and use the information, as well as how we safeguard our customers' rights and the rules in privacy legislation.

Norengros AS privacy statement

The collection, storage, compilation, disclosure and other processing of personal data is regulated in the Personal Data Act.

The law stipulates, among other things, strict requirements for confidentiality and security when processing personal data. The Norwegian Data Protection Authority oversees the law.

"Personal information" is information and assessments that can be linked to a natural person, e.g. name, residential address, email address or what type of customer relationship you have with us.


Data controller:

The general manager is responsible for the company's processing of personal data.

In the law, "controller" means the person who determines the purpose of the processing of personal data and which aids are to be used.

It is the data controller who is responsible for the processing of personal data taking place in accordance with the law.


What personal data does Norengros AS store?

We collect personal data that you voluntarily give us when you register as a customer directly or via our website, as well as any personal data in connection with our processing of your orders.

Such information is: Title, first and last name, company name, company number, (if applicable) national identification number if you are a private customer, e-mail address, shipping and invoice address, telephone and fax number, products ordered and quantity, order value, order number, date ordered, status of order processing, time of delivery, payment information, credit information and offers.

We may also collect usage data relating to the use of online shopping. Examples of this are username and password, what you have bought, products you have looked at etc

If you are a customer shopping for "blue prescription" you can click here  for additional information.


How we use your personal data

Transaction data will be used to effect orders, handle payments, communications relating to your orders, to handle returns and recalls of products.

If you have given your consent, they are also used to provide you with newsletters and tailored marketing communications (product information, campaigns, offers, etc.).


Who do we share the information with?

Norengros AS has third-party service providers in relation to operation and support of IT and Web-based services, accounting, shipping and payment services.

We enter into written agreements with third parties with whom we share information and set clear requirements to comply with applicable privacy legislation, including the requirements for information security.


To the extent required by law or legal decision or necessary for the investigation of possible offenses against our business, relevant information may be disclosed to public authorities or any other authorized parties.

We work planned and systematically to safeguard information security and use both technical and organizational security measures to protect personal data against unauthorized access and use.


Can I limit or update the use of personal data about me?

If you move to another function with your employer or change employers, you can ask to be deleted as a contact person. In some cases, we can then request verification from the employer.

Any voluntary consent to receive marketing communications can be withdrawn at any time by contacting us in writing at

By contacting this address or calling 22 66 62 20, you can also update your personal data.

Personal data that is necessary to complete concluded agreements or that is required by law to be kept by the authorities for a certain period of time cannot be restricted.


How long is the personal data kept?

We only keep the personal data for as long as is necessary based on the purposes described in the paragraphs above or to fulfill specific legal requirements. This means that the storage time for different types of information may vary. The Accounting Act means that invoice information must be stored for at least 5 years.


How can I contact Norengros AS?

If you have inquiries concerning personal data, we can be reached in the following ways:

Brev:           _cc781905-5cde -3194-bb3b-136bad5cf58d_   Norengros AS, Postbox 6714 Etterstad,

Telefon:          +47 22 66 62 20

e-post:           _cc781905 -5cde-3194-bb3b-136bad5cf58d_


This privacy policy was last updated on 21/04/2022.

We reserve the right to change our guidelines at a later date.

List of cookies

A cookie is a small piece of data (text file) that a website - when visited by a user - asks your browser to store on your device in order to remember information about you, such as your language settings or login information. These cookies are set by us and are called first party. We also use third party cookies which are cookies from a domain other than the domain of the website you are visiting - for our advertising and marketing efforts. More specifically, we use cookies and other tracking technology for the following purposes:

Absolutely necessary cookies

These cookies are necessary for the website to function and cannot be turned off in our systems. They are usually based on your choices for a service, such as setting privacy settings, logging in or filling out forms. You can set your browser to block or notify you about these cookies, but then some parts of the website may not work properly.

Absolutely necessary cookies

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Function-based cookies

These cookies contribute to improved functionality and customization, such as videos and live chat. They may be set by us or third parties who have services that we use on our pages. If you do not allow these cookies, some or none of these features may function properly.

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Targeted cookies

These cookies are set through the website by our advertising partners. They can be used by these companies to build a profile of your interests and show you relevant ads on other websites. They work by identifying your browser and device. If you do not allow these cookies, you will not receive targeted advertising across different websites.

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